The Harriet W. Sheridan Center for Teaching and Learning

Digital Teaching Support

The Sheridan Center Digital Learning & Design team partners with instructors to create engaging learning experiences and foster innovative teaching at Brown University.

We are learning designers, technologists, and media professionals who:

  • Help instructors with their online, residential and blended courses
  • Provide guidance on classroom spaces and installed audio-visual equipment
  • Design and produce integrated media solutions and assets
  • Assist instructors in creating accessible course design

Faculty Guides

Insights on both pedagogy and technical know-how

Learning Tools Support

Get support for Canvas and other course learning tools.

If you have an urgent Canvas issue, Canvas provides Brown with 24/7 support via chat (choose from the Help menu in Canvas) or phone (833-761-6970). You might also find the answer to your question in our Canvas knowledgebase articles.

For Zoom technical support, instructors should refer to the Zoom & Technical Help section of our website or contact

For Course Reserves support, instructors review the Library's Reserves Website or contact reserves staff at for assistance with managing reserves materials.

For Slack technical support, instructors should refer to the OIT Slack Course Workspace Help Guides or contact OIT Support Center

If you have a question about Canvas (or one of our other Brown-supported course tools), course design, or implementing educational media, you can always email or sign up for a consultation below. (If you need Gradescope specific help, please use the Gradescope consult link below.)

Sign up for 1:1 consult Sign up for a Gradescope 1:1 consult Sign up for a Peerceptiv 1:1 consult